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Frigidaire Gallery Custom-Flex 20.5 Cu. Ft. Top Freezer Refrigerator

Model # FGHI2164QE

 3.8 out of 5 (23 Reviews)

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  • Bright LED Lighting: Find food faster with bright LED lighting.
  • Over 100 Ways to Organize
  • Custom-Flex Door
  • Custom-Flex Mini Bin
  • Custom-Flex Small Bin
  • Custom-Flex Medium Bin
  • Custom-Flex Large Bin
  • Custom-Flex Dairy Bin
  • 12 oz. Custom-Flex Can Dispenser
  • Humidity-Controlled Crisper Drawers
  • Store-More Drawer
  • Tilt-Out Freezer Door Rack
  • Reversible Door: Door can be installed to open left or right based on your needs.
  • SpillSafe® Shelves: Designed to keep spills contained, making cleanup a breeze.
  • Ice Maker
  • ENERGY STAR® Certified
  • Ready-Select® Control

From the Manufacturer

Feature and Product Videos

General Specifications
Condenser Type Dynamic
Shipping Weight (lbs) 220
Product Weight (lbs) 214
Power Type Electric
Size 21 Cu. Ft.
Installation Type Free-Standing
Collection Frigidaire Gallery
Capacity (Cu. Ft.) 20.5
Fresh Food Capacity (Cu. Ft.) 15.4
Freezer Capacity (Cu. Ft.) 5.1
Total Shelf Area (Sq. Ft.) 24.8
Fresh Food Shelf Area (Sq. Ft.) 17.9
Freezer Shelf Area (Sq. Ft.) 6.9
Ice Maker
Ice Maker Factory-Installed
Ice Maker Location Freezer Left Side
Ice Maker Bucket White
Certifications & Approvals
ENERGY STAR® Certified Yes
CSA Certified Yes
ADA Compliant No
Exterior Specifications
Door Style UltraSoft
Reversible Door Yes
Name Badge Gallery
Handle Design Stainless Steel
Door Hinge Covers Color-Coordinated
Cabinet Finish Textured
Cabinet Color Color-Coordinated
Toe Grille Color-Coordinated
Front Rollers Adjustable
Rear Rollers Yes
Door Gasket Color-Coordinated
Door Stops Yes
Door Closers Yes
Freezer Specifications
Freezer Lighting LED
Fixed Freezer Shelves 1 Full-Width Glass with Sliding Wire Under-Basket
Fixed Door Bins 1 Clear
Tilt-out Wire Door Bins 1
ENERGY STAR® Most Efficient Yes
Fresh Food
Custom-Flex Door Yes
Store-More Drawer Yes
Slide Under Flip Up Shelf No
Lighting Design LED
Cantilever Shelves Yes
Sliding Shelves 2 Half-Width SpillSafe®
Adjustable Shelves 1 Half-Width SpillSafe®
Crispers 2 Clear
Humidity Controls 2
Meat / Deli Drawer Half-Width Deli
1-Gallon Adj Door Bins 3 Clear 1 Quick Find
Gallon Door Storage 3
Fixed Door Bins 1 Full-Width White
Dairy Compartment Custom-Flex Dairy Bin
Wine / Can Rack White
Bottle Retainers 1 Tall Bottles
Drawer Trim Yes
Drawer Trim Color White
Exterior Dimensions
Height 69"
Width 29 5/8"
Depth 31 3/4"
Case Height 68-1/4"
Height with Hinges and Covers 69"
Case Width 29-5/8"
Case Depth 28-1/2"
Depth with Doors (no Handles) 32"
Depth with Doors and Handles 34-1/2"
Depth (with Door 90° Open) 60"
Electrical Specifications
Voltage Rating 120V 60Hz
Amps @ 120 Volts 6
Minimum Circuit Required (Amps) 15A
Connected Load (kW Rating) @ 120V 0.72
Power Supply Connection Location Right Rear Bottom

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy, and expensive and you probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

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out of 5 (23 Reviews)

73% of reviewers recommend this product.

Worst refrigerator

Submitted by Flea123 - 11/18/2018

I bought this refrigerator a few years ago and it™€™s been a nightmare from day one..handles broke off..replaced several we have no handles..rubber door seal has been falling apart..can someone please offer any advice?
Originally posted on

No, I do not recommend this product

Right size and great features. Saves power.

Submitted by yesm - 8/3/2018

Color fits with all other appliances in kitchen, has great storage features.
Originally posted on

Yes, I recommend this product


Submitted by robert800 - 10/12/2017

dissapointed on such a major purchase that i will be stuck with
Originally posted on

No, I do not recommend this product


Originally posted on

Yes, I recommend this product

Okay, but how to purchase the items to customize?

Submitted by wbrenner - 8/1/2017

I am okay with the purchase. I think that the cooling could be a bit more even.What is frustrating is seeing the claim that I can customize the unit 100 ways, but only shows one small bin and a can dispenser(which came with the unit) that can be bought. I have not yet succeeded in actually speaking with a live person.
Originally posted on

Yes, I recommend this product


Originally posted on

Yes, I recommend this product

Love it!

Submitted by Little Jamie - 9/23/2016

Looks sharp, keeps my food cold, makes me ice by itself. It's a gift that keeps on giving!
Originally posted on

Yes, I recommend this product

Door sticks - one drawer unusable

Submitted by JoanR - 7/25/2016

I like this refrigerator in spite of some negative reviews I read. The ice maker makes enough ice for me and I don't think it is louder overall than my previous fridge. My only problem is that the door is difficult to open, even when fully loaded. Most of the time I need to use two hands, one on the fridge to hold it from rolling forward, and one on the handle, otherwise the fridge will roll forward. If it wasn't on wheels, it would probably open with one hand. The other problem is the refrigerator-width, shallow drawer that is just beneath the freezer - the only way this drawer can be used is to open the door as wide as it will go - therefore, I don't use the drawer - seems to be a poorly designed drawer.
Originally posted on

No, I do not recommend this product

I like the door shelves.

Submitted by Sunshine8 - 6/13/2016

It works well with my needs. I like the temp control in the vegetable draws.
Originally posted on

Yes, I recommend this product


Originally posted on

Yes, I recommend this product

Shelving not all its cracked up to be....

Submitted by latours3 - 4/28/2016

We bought this 2 months ago and we're still trying to figure out the best way to organize it. The sales person really talks up all of the extra shelving when in reality if you use all of the extra "storage features" the shelves are too close together and you can't fit anything tall into them. Looking back I would have gotten the bottom of the barrel refrigerator for $500 less and probably been a lot happier.
Originally posted on

No, I do not recommend this product

A Very Good Choice in a Top Freezer Refrigerator

Submitted by e1701b - 3/22/2016

We have owned this frig about 4 months and have been pleased with it. If has a lot of nice convenience features that make using a traditional frig easier.The sliding glass shelves are very sturdy and spillsafe. They make it possible to access items in the back without having to stoop and reach in around other items. The clear drawer across the top of the frig is great for small items like yogurt or cottage cheese containers and the drawer has an extra long bracket that allows the drawer to pull out far enough to access everything in it.The frig door is designed to allow you to move all the various compartments around or to just remove some of them, Once you get that setup you don't really mess with it but it could be useful.The freezer has a mesh sliding basket and a mesh door shelf basket which make it easy to get to items like frozen fruits or vegtables. The door shelf baskets allow you to put tall items on the door shelf without having to worry about having them fall out when you open the freezer door. The sliding basket has a slight space around three sides which prevents you from cramming too much in and blocking off air flow in the freezer.Cannot address the ice maker since we do not use it.As far as operating issues, we have not had any mechanical problems. It runs as quiet as the old style top freezer we replaced. It does make the occasional odd noise but I couldn't say if that was normal for this model or not.Take note that the freezer is designed to operate around 0 to -5 degrees at maximum setting so if you want a deep freeze you may want to look elsewhere.
Originally posted on

Yes, I recommend this product

PU love the split shelves!

Submitted by Paulapoo - 3/17/2016

I purchased this about a month ago. I am extremely happy with it.
Originally posted on

Yes, I recommend this product


Originally posted on

Yes, I recommend this product

Great layout and space

Submitted by macbook - 1/23/2016

I bought this a month ago and overall and happy with the fridge. The one difference from my old one is I put the ice cream in the back so it will freeze hard.
Originally posted on

Yes, I recommend this product

Piece of Junk

Submitted by cheeseman - 1/19/2016

I bought this a few months ago, interior parts fit terrible, FRESH Shelf not wide enough to support shelf when pulling shelf in and out , glass top drops and cannot put drawer back in. Need to remove everything and re-align.
Originally posted on

No, I do not recommend this product

Large refrigerator for a smaller space.

Submitted by Alan12066 - 12/22/2015

I bought this refrigerator a couple of months ago and it is great! It replaced an old Frigidaire that was a little smaller. Much more internal space than the old one while fitting into the same opening.
Originally posted on

Yes, I recommend this product

works good so far

Submitted by npphil - 9/18/2015

happy had unite for about 2 weeks so far runs good has alot of room
Originally posted on

Yes, I recommend this product

overall happy

Submitted by rah62 - 8/31/2015

Bought about two months ago. I like the features of the sliding shelves. The ice maker however, is the one thing we are disappointed with. It doesn't make ice quick enough to keep up with usage. The ice maker was replaced and it seems to be a little better but not up to the standard of my old Kenmore.
Originally posted on

Yes, I recommend this product

Nice Features

Submitted by JTBN - 7/27/2015

Really like the mini bin/shelf. Would like to have one more regular 1/2 shelf. Freezer shelf is very handy. Family of 3 or more should get a little bit bigger version. Overall I'm very happy with this fridge.
Originally posted on

Yes, I recommend this product

happy customer

Submitted by mr good buy - 7/19/2015

for a small fridge it sure is big. It fit right where our old one went . Much more freezer space and double the capacity and double the shelves WOW!!!!
Originally posted on

Yes, I recommend this product

Did not meet Expectations

Submitted by Cookieman322 - 5/19/2015

Had the unit for a month and we are returning it back to the store. It will not keep the temp cold enough for our tastes and requirements. Also the ice maker is very sub par and is of poor ice making capabilities.The ice has a funky hose taste that is horrible because it is not filtered. It will not make ice fast enough to fill the ice bin overnight, it takes more tahn three days. This was a bad decision for our family to buy this unit.
Originally posted on

No, I do not recommend this product

We love it.

Submitted by Jeff - 3/20/2015

It's just what we wanted. Has all the features we wanted plus more.
Originally posted on

Yes, I recommend this product